Returns/Exchange Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

What's your return policy?

We offer FREE returns & exchanges for full refund or store credit on all U.S. domestic orders when claimed within 30-days of your order being delivered. 

Can I exchange an item for another product?

Aww yeah, just enter your email above and, when prompted, be sure to mark the box for exchanges. We'll send you a shipping label on the house, along with instructions to complete the exchange.

Can I return an international order?

Of course! We offer returns for a full refund on all international orders when claimed within 30-days of your order being delivered.  If you are sending back a return from outside the U.S., please use your preferred courier service and send your stuff to:

ATTN: RETURNS

Your Name

228 Main St. #14

Venice, CA 90291

PLEASE NOTE: For international orders, we are only able to refund your order if you cover the return shipping cost within same 30-day window. Unfortunately, we can't offer free return shipping labels for international returns at this time.

Free in-person returns

Happy Returns is a convenient, no-hassle way for Crap Eyewear customers to return online purchases. If you’re dissatisfied with your purchase for any reason, simply bring the product to a Happy Returns location near you. The best part? You don’t have to pack or ship a thing. Returns will be processed immediately on-site, and can be issued as store credit or refund to the original payment method. Click here to find a Happy Returns location near you. 

How soon will I get my refund?

Once your items are delivered to and inspected by our warehouse, you'll get your refund back typically within 48 hours.

What items are returnable?

Full-price items claimed within 30-days of delivery, in their original packaging, unused and in same condition they arrived.

What items are non-refundable?

Items marked as final sale such as purchases made during our seasonal sales and online mark-downs.

How do I contact you if I have questions about a return or exchange?

Reach out and we'll answer any questions you have.

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