Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
What's your return policy?
We offer FREE returns & exchanges for full refund or store credit on all U.S. domestic orders when claimed within 14 days of your order being delivered.
Can I exchange an item for another product?
Ahh yeah! Just enter your email above, select the item(s) you want to return and follow the steps to create a label. Once the return label is generated, you'll receive a code for an Instant Refund voucher which you can use to place a new order for the style/color you want. If nothing is catching your eye right now, don't sweat it. We'll refund you back to the original form of payment once we receive the return.
Can I return an international order?
Of course! We offer returns for a full refund on all international orders when claimed within 14-days of your order being delivered. If you are sending back a return from outside the U.S., please use your preferred courier service and send your stuff to:
228 Main St. #14
Venice, CA 90291
PLEASE NOTE: For international orders, we are only able to refund your order if you cover the return shipping cost within same 14 day window. Unfortunately, we can't offer free return shipping labels for international returns at this time.
Free in-person returns
Happy Returns is a convenient, no-hassle way for Crap Eyewear customers to return online purchases. If you’re dissatisfied with your purchase for any reason, simply bring the product to a Happy Returns location near you. The best part? You don’t have to pack or ship a thing. Returns will be processed immediately on-site, and can be issued as store credit or refund to the original payment method. Click HERE to find a Happy Returns location near you.
How soon will I get my refund?
Once your items are delivered to and inspected by our warehouse, you'll get your refund back typically within 48 hours.
What items are returnable?
Full-price items claimed within 14 days of delivery, in their original packaging, unused and in same condition they arrived.
What items are non-refundable?
Items marked as final sale such as purchases made during our seasonal sales and online mark-downs.
How do I contact you if I have questions about a return or exchange?
Reach out and we'll answer any questions you have.